Executive Desk
40 hours per month. High-volume support.
R7,995/ month
06 — Managed Business Operations
Your outsourced business operations department
You run the business. We run the administration behind it.
Instead of buying isolated services, retain Afri-Cafe to run your recurring administration, compliance, tender support, digital infrastructure and communications — on one monthly plan.
- Compliance Focused
- Clear Process
- POPIA Conscious
- Professional Support
Included in this division
- Outsourced administration department
- Recurring compliance administration
- Document management
- Tender administration
- Virtual PA
- Customer administration
What a managed operations retainer covers
Every retainer is scoped to your business. We start from the work you do every month, the compliance you must maintain and the deadlines you cannot miss — then build an operations plan around them.
Pricing is custom and quoted after a discovery session, so you only pay for what your business needs.
Not ready to outsource everything? Many clients start with a virtual PA plan or our business compliance services and move to outsourced business administration as the workload grows.
- Outsourced administration department
- Recurring compliance administration
- Document management
- Tender administration
- Virtual PA
- Customer administration
- Supplier administration
- Digital operations
- Monthly operational support
Building blocks & pricing
Managed operations are custom-quoted. These published plans show typical building blocks.
Include in My Package
Managed Office
70 hours a month of dedicated Virtual PA administration. A fixed-hours plan, not Managed Operations.
R12,995/ month
Managed Tender Office
Ongoing tender monitoring and up to 4 standard bids per month.
R8,995/ month
Managed Operations
Afri-Cafe acts as your outsourced administration department across compliance, tenders, admin and digital, scoped and priced to your business. Not an hours-based plan.
Custom
Tailored quote
Managed Business Operations
One team across every back-office function
Choose the areas you want us to run. Add more as your business grows.
Administration
Inbox, scheduling, document preparation, filing and general back-office work handled every month.
Compliance
Annual returns, registrations and certificates tracked against a compliance calendar and renewed on time.
Tender support
Opportunity monitoring, document upkeep and bid preparation through a dedicated tender desk.
Digital infrastructure
Domain, website, hosting and business email kept current, secure and working.
Communications
VoIP numbers, extensions and call routing administered as your team changes.
Customer administration
Quotes, invoices, follow-ups and customer records managed consistently.
Supplier administration
Supplier onboarding, orders, statements and documentation kept in order.
Monthly reporting
A clear monthly summary of work completed, upcoming deadlines and recommendations.
Isolated services vs. managed operations
Buying isolated services
- Separate suppliers for each task
- You coordinate deadlines and hand-offs
- Documents spread across inboxes
- Pay per job, every time
Afri-Cafe managed operations
- One team across admin, compliance, tenders and digital
- We own the calendar and the follow-ups
- Centralised, organised business records
- Predictable monthly retainer
How a retainer gets started
- 01
Discovery
We map your recurring admin, compliance obligations and pain points.
- 02
Operations plan
You receive a scoped plan with responsibilities, service levels and a monthly fee.
- 03
Onboarding
We collect documents, set up access and build your compliance calendar.
- 04
Monthly operations
We run the administration and report back on what was done each month.
How it works
From first message to finished paperwork
A clear five-step process, whether you need one registration or a full administration department.
STEP 01
Tell us what your business needs
Share your goals through the enquiry form, WhatsApp or a consultation call.
STEP 02
We assess your requirements
We review where you stand and recommend the right services or package.
STEP 03
Provide the required documents
We send a clear checklist so you only supply what is actually needed.
STEP 04
We handle the administration
Our team prepares, submits and follows up on the work on your behalf.
STEP 05
Track progress & receive your documents
Stay updated as work progresses and receive completed documentation.
Build my operations package
Tell us how your business runs today and which areas you'd like us to take over. We'll set up a discovery session and prepare a custom operations plan and quote.