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AFRI-CAFEYour Business. Our Administration.

03 — Virtual PA & Admin

Your admin, handled. Without a full-time hire.

Outsource recurring administrative work to a virtual PA instead of immediately employing a full-time administrator. Choose a monthly plan with the hours you need — and change it as you grow.

  • Compliance Focused
  • Clear Process
  • POPIA Conscious
  • Professional Support

Included in this division

  • Virtual Personal Assistant
  • Email administration
  • Calendar management
  • Document preparation
  • Quotations
  • Invoice administration
See all 13 services ↓

What your virtual PA can take off your plate

Flexible administrative support to keep your business running smoothly — outsource recurring admin work instead of immediately employing a full-time administrator.

When admin grows beyond a set number of hours — compliance, tenders, suppliers and customers together — our managed operations service runs the whole back office for you.

  • Virtual Personal Assistant
  • Email administration
  • Calendar management
  • Document preparation
  • Quotations
  • Invoice administration
  • Client follow-ups
  • Data capturing
  • Filing
  • Supplier administration
  • Customer administration
  • Appointment scheduling
  • General back-office administration

Virtual PA plans

Monthly plans by hours. Additional ad-hoc work is billed at R350 / hour prepaid blocks of 2, 5 or 10 hours.

Admin Flex

Ideal for small businesses

R1,495/ month

  • 5 hours per month
  • Email & calendar management
  • Basic admin support

Admin Essential

Growing businesses

R2,995/ month

  • 12 hours per month
  • Quotations & invoices
  • Customer follow-ups
  • Document preparation

Business Desk

Established businesses

R4,995/ month

  • 22 hours per month
  • Full admin support
  • CRM administration
  • Reporting

Executive Desk

High-volume support

R7,995/ month

  • 40 hours per month
  • Executive PA support
  • Advanced admin tasks
  • Meeting coordination

Managed Office

Top Virtual PA tier

R12,995/ month

  • 70 hours per month
  • Dedicated resources
  • Operational reporting
  • Priority support

Use cases

Delegate the work that keeps you from the business

  • Inbox management

    Sorting, responding to routine mail and flagging what needs you.

  • Quotations

    Preparing and sending professional quotes from your templates.

  • Invoices

    Issuing invoices and tracking what is outstanding.

  • Follow-ups

    Chasing quotes, payments and outstanding documents politely and consistently.

  • Scheduling

    Managing your calendar, appointments and meeting reminders.

  • Data capturing

    Accurate capture into spreadsheets, CRMs and business systems.

  • Document preparation

    Letters, reports, proposals and forms formatted and filed.

  • Customer administration

    Customer records, onboarding paperwork and service requests.

Outsourcing vs. hiring an administrator

For many SMEs, a virtual PA is the practical step before a full-time hire.

Hiring full-time

  • Full-time salary regardless of workload
  • Recruitment, onboarding and HR administration
  • Desk, equipment, software and statutory costs
  • Single point of failure during leave

Afri-Cafe virtual PA

  • Pay only for the hours you need each month
  • No recruitment, equipment or office costs
  • Scale hours up or down as the business changes
  • Cover continues during leave and absence

How it works

From first message to finished paperwork

A clear five-step process, whether you need one registration or a full administration department.

  1. STEP 01

    Tell us what your business needs

    Share your goals through the enquiry form, WhatsApp or a consultation call.

  2. STEP 02

    We assess your requirements

    We review where you stand and recommend the right services or package.

  3. STEP 03

    Provide the required documents

    We send a clear checklist so you only supply what is actually needed.

  4. STEP 04

    We handle the administration

    Our team prepares, submits and follows up on the work on your behalf.

  5. STEP 05

    Track progress & receive your documents

    Stay updated as work progresses and receive completed documentation.

Frequently asked questions

How do monthly hours work?

Each plan includes a set number of administration hours per month. Tasks are logged against your hours, and additional work can be added at the general admin hourly rate.

Will my virtual PA work in my own systems?

Yes, where appropriate. We can work in your email, calendar and business tools with access you control and can revoke at any time.

Is this cheaper than hiring an administrator?

For many small businesses, yes — you pay for the hours you need without recruitment, equipment or full-time salary costs. We are happy to help you compare.

Get a virtual PA

Tell us which tasks are taking up your time. We'll recommend a plan and set up a smooth handover.

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