Privacy Policy

Afri-Cafe ("we", "us") respects your privacy and processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

Who is responsible

Business name

Afri-Cafe

Information we collect

• Details you submit through our forms: name, company name, email address, phone number, the service you need and your message.
• Documents and information you provide so that we can deliver a service, such as company, tax and compliance records.
• Basic technical information needed to operate and secure the website, such as IP address and browser type.

How we use it

• To respond to enquiries and prepare quotes.
• To deliver the services you engage us for, including submissions to authorities on your behalf where you instruct us to.
• To send service updates and, where you have opted in, business tips and news. You can unsubscribe at any time.
• To protect our website against misuse and to meet our legal obligations.

Sharing

We do not sell personal information. We share it only with service providers who help us operate (for example email and hosting providers), with authorities where needed to deliver a service you requested, or where the law requires it. Our providers are required to protect your information.

Retention and security

We keep personal information only for as long as needed for the purpose it was collected or as required by law, and apply reasonable technical and organisational safeguards to protect it.

Your rights

You may request access to, correction of or deletion of your personal information, and object to certain processing. See POPIA & Your Information for how to make a request. You may also lodge a complaint with the Information Regulator of South Africa.

Cookies

See our Cookie Information page.

Changes

We may update this policy from time to time. The date at the top of this page shows when it last changed.